FAQ

Royal Pet Co. FAQ 📦

How long does Royal Pet Co. take to ship orders? 🚚

Orders are processed within 1–3 business days. Delivery typically takes 5–12 business days depending on your location. You will receive tracking information once your order ships.

How can I track my Royal Pet Co. order? 🔍

Once your order has shipped, you will receive an email with your tracking number. You can use this to track your package anytime.

Does Royal Pet Co. offer free shipping? 🎁

Yes, Royal Pet Co. offers free shipping on selected orders. Any shipping costs will be clearly shown at checkout.

Can I cancel or change my order? ✏️

If your order has not yet been processed, we may be able to modify or cancel it. Please contact Royal Pet Co. support as soon as possible.

What if my item arrives damaged or incorrect? 📦

If your item arrives damaged or incorrect, please contact Royal Pet Co. with your order number and photos so we can assist you.

Is my payment secure with Royal Pet Co.? 🔒

Yes. Royal Pet Co. uses secure SSL encryption and trusted payment providers to protect your personal and payment information.

What payment methods does Royal Pet Co. accept? 💰

We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and Shop Pay.

How do I contact Royal Pet Co. support? 💬

You can contact Royal Pet Co. anytime at support@royalpetco.com. Our team typically responds within 24 hours.